Refund and Return Policy
At Best IPTV4K, we take pride in providing our customers with high-quality IPTV services. We want you to be completely satisfied with your purchase, and we understand that sometimes you may need to return or exchange a product.
Refunds We offer a 30-day money-back guarantee on all of our IPTV services. If for any reason you are not satisfied with your purchase, you can request a refund within 30 days of your initial purchase. To be eligible for a refund, your request must be made within the 30-day time frame and your IPTV service must not have been used for more than 24 hours. Please note that we do not offer refunds for any subscription plan purchased through a reseller or any other third-party websites.
To request a refund, please contact our customer support team at support@best-iptv4k.com. We will process your refund within 7 business days of receiving your request. Please note that the refund will be processed through the same payment method that was used for the original purchase.
Returns If you need to return a product, we are happy to help. We offer a 7-day return policy for all hardware products purchased directly from Best IPTV4K. To be eligible for a return, your hardware product must be in new and unused condition, with all original packaging and accessories included. Please note that we do not accept returns for any hardware product purchased through a reseller or any other third-party websites.
To initiate a return, please contact our customer support team at support@best-iptv4k.com. We will provide you with a return shipping label and instructions on how to send the product back to us. Once we receive the product and verify that it is in new and unused condition, we will process your refund within 7 business days. Please note that the refund will be processed through the same payment method that was used for the original purchase.
Exchanges If you need to exchange a hardware product for a different model, we are happy to help. We offer a 7-day exchange policy for all hardware products purchased directly from Best IPTV4K. To be eligible for an exchange, your hardware product must be in new and unused condition, with all original packaging and accessories included. Please note that we do not accept exchanges for any hardware product purchased through a reseller or any other third-party websites.
To initiate an exchange, please contact our customer support team at support@best-iptv4k.com. We will provide you with instructions on how to send the product back to us and the process for exchanging it for a different model. Once we receive the product and verify that it is in new and unused condition, we will process the exchange within 7 business days.
If you have any questions or concerns about our refund and return policy, please do not hesitate to contact our customer support team at support@best-iptv4k.com. We are here to help you and ensure that you have a positive experience with our IPTV services.